Frequently asked questions

Three options: (1) fill the quick form on our Create ID page, (2) message us on WhatsApp at the number listed in the footer, or (3) ping our Telegram bot. All three result in your login being delivered to you on WhatsApp within 60 seconds.

No. To create an ID and play, we ask only for your name and mobile number. KYC is required only when your lifetime withdrawals exceed ₹50,000 — at that point a 2-minute Aadhaar e-KYC is required by our payment partner.

100% free. No setup fee, no monthly fee, no inactivity charge. We make money from a small commission on each bet — you only "pay" when you play.

18+ strictly. Accounts found to belong to minors are frozen and any deposit is refunded to the original payment method.

One ID per person. We use mobile-number + device-fingerprint matching to prevent duplicates. Multi-accounting violates our terms and forfeits any winnings on duplicate accounts.

₹500 — and at ₹500 you unlock the 20% welcome bonus. Test deposits as small as ₹100 are allowed but don't qualify for the welcome bonus.

UPI (PhonePe, Google Pay, Paytm, BHIM), IMPS, NEFT, RTGS, and USDT (TRC20 / BEP20). No card deposits — Indian RBI rules make card-based wagering deposits unreliable.

UPI: instant (under 60 seconds). IMPS: 1–3 minutes. Bank NEFT: 5–10 minutes during banking hours. USDT: 2–5 minutes after blockchain confirmation.

Zero fees on our side. Whatever your bank or UPI provider charges (usually nothing) is what you pay. We never add a markup.

Most common reason: a UPI receiving handle has hit its daily limit. Our cashier rotates handles every few hours. Just message support and you'll get a fresh handle within seconds.

Median: 5 minutes 12 seconds. Maximum we've ever taken: 14 minutes (during a payment-gateway outage in March). See our live withdrawal feed for real-time numbers.

₹500 minimum. No maximum cap on a single withdrawal — our largest single payout was ₹17.4 lakhs in March 2026, paid in 11 minutes.

Unlimited. Withdraw 10 times a day if you want — same fee (zero), same speed.

No. We run a commission model — we earn on volume, not on user losses. Big winners are good for our business because they keep playing.

The withdrawal will pause and our cashier will message you with a 2-minute KYC link (Aadhaar OTP-based). Once done, the withdrawal resumes automatically.

Deposit ₹500 or more, get 20% credited instantly to your bonus wallet (capped at ₹10,000 bonus). Wager the deposit + bonus once and the bonus + winnings become withdrawable.

Rollover means you must wager a multiple of the deposit before withdrawing the bonus. batbhai999's welcome bonus is just 1× rollover — the lowest in India. Most competitors charge 4–10×.

Yes — but only your deposit, not the bonus. Once you clear rollover, the bonus + any winnings on it become fully withdrawable.

Every day you make a fresh deposit of ₹200+, 5% is added to your bonus wallet. No max — stack it daily for a year if you want.

Share your referral code (auto-generated in your account). When a friend creates an ID with that code and deposits ₹1,000, you both receive ₹500 in bonus credit. No cap on referrals.

IPL, WPL, T20I, ODI, Test cricket, BBL, PSL, CPL, The Hundred, ILT20, SA20, LPL, Ranji Trophy, SMAT, Vijay Hazare, County Championship, T20 Blast, U-19 internationals — basically any cricket on Earth with a TV feed.

Exchange = peer-to-peer betting where you can back or lay any outcome at user-set odds (sharper prices). Sportsbook = fixed odds set by the bookmaker (simpler, slower-moving prices). You can use either or both — most users start with Sportsbook and graduate to Exchange.

Fancy = micro-markets within a match (boundary in next over, runs in next over). Session = total runs scored in a defined block of overs (e.g. 6-over total, 15-over total). Lambi = total individual batsman score. All three are extensively offered.

₹50,00,000 (50 lakhs) per bet. If you want to stake larger, contact your account manager and we'll arrange a one-off ceiling lift.

Yes — every market on Exchange supports partial or full cash-out at the prevailing price. Sportsbook offers cash-out on most main markets but not on Fancy/Session.

Online betting laws vary state by state. Some states (Sikkim, Goa, Daman) explicitly permit online gaming. Others rely on the 1867 Public Gambling Act, which courts have interpreted differently for "skill" vs "chance" games. batbhai999 is licensed offshore (Curaçao eGaming, Ref. #8048/JAZ) and you are responsible for understanding the rules in your state. The service is not available in states that explicitly prohibit online gaming.

Yes. User balances are held in a segregated client-funds account, separate from operating funds. We're audited annually under our Curaçao license and use bank-grade 256-bit encryption end-to-end.

Never sold. Shared only with: (1) our payment processor for transaction settlement, (2) our identity-verification partner during KYC, (3) law enforcement when legally compelled. Read the full Privacy Policy.

Visit our Responsible Gaming page for self-exclusion options, deposit limits, time limits and the AIIMS Behavioural Addictions helpline (011-2659-3236).

Anytime. Message our support, your account is permanently closed within 24 hours, and any positive balance is paid out to your registered bank/UPI before closure.

Web works on any browser (Chrome, Safari, Firefox) — no download needed. We do not publish a Play Store / App Store app because Google & Apple policies don't allow real-money gaming apps in India. We're testing a sideload-friendly APK with select users — message support to join the beta.

(1) Try a different network (4G vs WiFi). (2) Try a different browser. (3) Some ISPs (BSNL, JioFiber) occasionally throttle our domains — switching to a public DNS (1.1.1.1) usually fixes it. (4) Still stuck? WhatsApp us; we have alternate URLs.

Yes — we have users in 14 countries. Deposits in INR via UPI work only from India; outside India, USDT is the recommended deposit method.

Message support on WhatsApp. After verifying your registered mobile via OTP, a new password is generated and sent to you within 30 seconds.